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The 13 Best Healthcare Communication Apps: Your 2025 Guide

February 17, 2025
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Healthcare communication apps can save you valuable time by eliminating the need to switch between multiple messaging platforms and patient records. 

If you’re looking for the best solutions in 2025, we’ve done the research for you. Our top picks include Blaze.tech, known for simplifying HIPAA compliance; Connecteam, ideal for streamlined communication; and TigerConnect, offering secure internal team messaging. 

Read on to learn: 

  • Overview
  • How we selected the best apps
  • 13 best healthcare communication app reviews
  • Must-have security features and compliance requirements
  • How to choose the right app
  • Ways to build your own custom healthcare communication tools

The Best Healthcare Communication Apps: TL;DR

  1. Blaze.tech – Best overall healthcare solution
  2. Connecteam – Best all-in-one communication and management solution
  3. TigerConnect – Best for secure team messaging in healthcare
  4. OnPage – Best for critical alerts and urgent escalations
  5. Symplr – Best for HIPAA-compliant messaging and patient follow-ups
  6. Klara – Best for seamless patient-provider communication
  7. Doctor On Demand – Best for on-demand virtual healthcare consultations
  8. Teladoc – Best for affordable, comprehensive telehealth services
  9. Amwell – Best for telehealth with insurance integration
  10. Brosix – Best for secure team collaboration in healthcare
  11. Healow – Best for managing personal health records and appointments
  12. Dash by Relatient – Best for integrated patient scheduling and engagement
  13. OhMD – Best for reducing phone workload with HIPAA-compliant texting

How We Chose the Best Healthcare Communication Apps of 2025

  • Security first: Your patients trust you with their most sensitive information. Each app on our list had to prove its security measures go beyond basic HIPAA compliance. We looked at how they handle data encryption, user authentication, and access controls.

  • Real-world usability: The best apps let your team jump right in, whether they're sending quick updates or managing patient communications.

  • Good integrations: Your communication app needs to work with your existing systems. We prioritized apps that connect smoothly with common healthcare tools, from electronic health records to scheduling software. If an app made teams jump through hoops to share information, it didn't make our list.

  • Smart features that matter: Your team needs tools that solve real problems. We looked for features that save time and prevent mistakes –– things like smart alerts for critical updates, automated follow-ups, and clear audit trails.

Other things we considered:

  • Apps that have a quick setup process that doesn't disrupt your daily operations
  • Apps that work on all devices your team uses
  • Regular updates that actually improve the service
  • Clear, upfront pricing without hidden costs
  • Straightforward data policies you can understand without a lawyer

All this to say –– we’ve covered our bases and done our homework. So, let’s get into the list.

The 13 Best Healthcare Communication Apps in 2025

#1: Blaze.tech –– Best Overall Healthcare Solution

We put Blaze first on the list because it lets you do something that none of the other apps do: You can build your own custom healthcare communication app. All without coding or hiring developers. And you can do it in weeks, not months.

With off-the-shelf software, you may not get all the features you want, or you may have too many features that you’re paying for but don’t use. Blaze lets you build just what you need, with HIPAA compliance built in.

Features

  • Create your own healthcare messaging app without coding knowledge
  • HIPAA compliance and security features come standard
  • Set up secure messaging between staff members
  • Add patient appointment scheduling and reminders
  • Create automated follow-ups and patient check-ins
  • Integrate with your existing healthcare systems and databases
  • Track all patient data access automatically with built-in security logs

Ideal Users

Healthcare organizations that are tired of adapting their workflows to fit pre-made apps will get the most from Blaze. It works well for medical practices that want specific features in their communication tools but don't have the budget or time to hire developers.

If you've ever wanted to tweak your current healthcare apps or combine features from different ones, Blaze lets you do exactly that.

Pricing

Blaze has two pricing plans to suit your requirements:

  • Internal Plan ($500/month): This plan is ideal for internal use cases. It allows unlimited internal users, apps, data storage, and features like multi-source data syncing, robust data security, and role-based permissions. However, it does not include access for external users.

  • Enterprise Plan (Custom Pricing): Designed for organizations with complex security requirements and external user needs, this plan offers all the features of the Internal Plan, plus additional functionalities like custom APIs, branding, advanced user management, public web applications, and HIPAA compliance.

The Bottom Line

Blaze gives you control over your healthcare communication tools without needing technical expertise. You can create exactly what your practice needs, from simple messaging apps to complete patient communication systems.

#2 Connecteam – Best all-in-one communication and management solution

Features

  • Comprehensive employee management tools
  • In-app chat and newsfeed for team communication
  • Time tracking and scheduling functionalities
  • Task management and workflow automation
  • Customizable reports and notifications
  • Mobile access for remote teams

Ideal Users

Connecteam is best suited for small to medium-sized businesses looking for an all-in-one solution to streamline operations. Its user-friendly interface and extensive features make it ideal for teams that require effective communication, task management, and employee engagement tools.

Pricing

Connecteam offers a free plan for up to 10 users, making it accessible for small teams. Paid plans start at $29 per month for up to 30 users, with additional costs of $0.50 per user thereafter. 

The Bottom Line

Connecteam is a management software that includes a comprehensive feature set, cost-effectiveness, and excellent customer support. However, some users report bugs in the scheduling module and limitations on advanced features, which could hinder larger teams or those with specific needs.

#3 TigerConnect – Best for secure team messaging in healthcare

Features

  • Secure audio, video, and picture messaging
  • Group messaging capabilities for team collaboration
  • Easy integration with other healthcare systems
  • Activity dashboard for tracking communications
  • Customizable user permissions and roles

Ideal Users

Medical teams across practices, hospitals, and clinics choose TigerConnect when secure patient-related messaging is their main need. While the app works well for quick team updates and protected information sharing, it may not be your best choice if you need tools for scheduling, patient records, or workflow management.

Pricing

TigerConnect's pricing information isn’t available, you’ll need to contact their sales team to get a quote.

The Bottom Line

TigerConnect does one thing really well — secure messaging for healthcare teams. The app keeps your communications HIPAA-compliant and makes sending messages straightforward. Though most users find it simple to use, a few have reported trouble connecting it with their other systems, and messages can sometimes lag or fail to send right away.

#4 OnPage – Best for critical alerts and urgent escalations

Features

  • Real-time critical alert notifications
  • Escalation protocols for urgent communications
  • Audio alerts that cannot be missed
  • Integration with existing workflows and systems
  • User-friendly mobile app interface

Ideal Users

If you work in emergency departments or urgent care where every second matters, OnPage helps ensure critical alerts reach the right staff immediately. The app works particularly well for teams that need to quickly respond to time-sensitive situations affecting patient care.

But if your practice doesn't deal with many urgent cases, you might find the app's constant alert features unnecessary for your daily needs.

Pricing

OnPage offers several pricing tiers ranging from $13.99 to $28.99 per user per month, depending on the features selected. A free trial is also available for potential users to evaluate the service before committing.

The Bottom Line

OnPage makes sure urgent alerts reach your team quickly. The app reliably delivers messages and works well with other healthcare systems. But if you don't often deal with time-sensitive cases, a basic messaging app would work better for your needs.

#5 Symplr – Best for HIPAA-compliant messaging and patient follow-ups

Features

  • HIPAA-compliant secure messaging for healthcare teams
  • Real-time notifications for urgent communications
  • Patient messaging capabilities to enhance follow-up care
  • Integration with electronic health records (EHR) systems
  • Customizable user roles and permissions
  • 24/7 customer support for seamless implementation

Ideal Users

Hospitals and larger medical practices pick Symplr when they need both secure messaging and patient follow-up tools in one package. The app helps teams stay HIPAA-compliant while keeping track of their patient communications.

But if you run a small practice, Symplr has many features you may never use. In that case, you might prefer a simpler app like Klara that just helps you stay in touch with patients.

Pricing

Symplr offers custom pricing based on the specific needs of the organization. For detailed pricing information, it is recommended to contact their sales team directly.

The Bottom Line

Symplr helps your team work together and stay connected with patients, with all the security features you need. But if you want something simple to use, this might not be it –– smaller practices often find it has too many complicated features they don't need.

#6 Klara – Best for seamless patient-provider communication

Features

  • Two-way messaging platform for real-time communication
  • Automated appointment reminders and follow-ups
  • Centralized conversation threads for easy access to patient interactions
  • Integration with practice management systems
  • Secure text messaging without requiring a patient portal login

Ideal Users

The app works especially well for small to mid-sized practices who want to cut down on calls and make it easier for patients to reach you. A lot of practices use it to send appointment reminders, answer quick questions, and keep in touch with patients without picking up the phone.

But if you need more complex tools for things like staff scheduling or inventory management, you might need to look at other options.

Pricing

Check Klara's cost calculator for an estimate and then reach out to them for a custom quote based on your specific needs.

The Bottom Line

Klara makes it easy to message back and forth with your patients and automates common tasks like appointment reminders. The simple design means your team won't need much training to get started. But larger healthcare organizations might need more features than just patient messaging –– if that's you, consider a more comprehensive platform.

#7 Doctor On Demand – Best for on-demand virtual healthcare consultations

Features

  • 24/7 access to board-certified physicians and mental health professionals
  • Virtual consultations via video or phone
  • Wide range of services including urgent care, preventive health, and mental health support
  • User-friendly mobile app available on iOS and Android
  • Transparent pricing with no surprise costs

Ideal Users

Doctor On Demand is ideal for individuals seeking immediate access to healthcare services without the need for in-person visits. It is particularly beneficial for those with busy schedules or those living in remote areas.

However, patients that need hands-on examinations or specialized care may find this platform limited.

Pricing

Doctor On Demand typically charges $99 per visit for urgent care consultations, while mental health sessions vary based on the provider. For specific pricing information, users should refer to their official website.

The Bottom Line

Doctor On Demand provides a convenient solution for accessing healthcare services quickly and affordably. Its advantages include a wide range of available services and high user ratings. However, limitations exist regarding in-person assessments, which may not suit all patients' needs.

#8 Teladoc – Best for affordable, comprehensive telehealth services

Features

  • 24/7 access to healthcare professionals via phone or video
  • Comprehensive services including general medical, mental health, and dermatology
  • Prescription management and refill services
  • Integration with health insurance plans for easier access
  • User-friendly mobile app for scheduling and consultations

Ideal Users

Medical practices that want to add virtual care services will find Teladoc helpful for handling routine patient visits and consultations. The platform works particularly well for practices looking to reduce office congestion or serve patients in remote areas.

Pricing

Contact Teladoc directly for detailed pricing plans for healthcare providers.

The Bottom Line

Teladoc helps medical practices offer 24/7 virtual care without maintaining extended office hours. Your team can handle routine consultations remotely, but watch out for patient costs –– high fees might discourage patients without good insurance coverage from using the service.

#9 Amwell Converge – Best for telehealth with insurance integration

Features

  • Unified platform that connects in-person, virtual, and automated care
  • EHR-integrated workflows for seamless patient data access
  • Virtual nursing support tools to reduce staff burnout
  • Automated care programs for patient engagement between visits
  • On-demand and scheduled virtual visits
  • Digital behavioral health programs with self-guided options
  • Specialty consultation tools for provider-to-provider collaboration
  • Direct EHR integration with real-time data syncing

Ideal Users

Medical practices interested in telehealth will appreciate Amwell's broad insurance network and integration options. The platform works particularly well for organizations that need to connect multiple facilities, coordinate specialty care, and reduce provider burnout through smart workflow tools.

Pricing

Amwell offers custom pricing based on your practice size and services needed. Contact their sales team to schedule a value consultation for specific rates and partnership options.

The Bottom Line

Amwell is a medical app that helps your organization deliver care across virtual and in-person settings while keeping everything connected to your EHR. Your team gets tools for both scheduled and on-demand care, plus automated programs to keep patients engaged between visits.

However, the platform's comprehensive nature means you'll need dedicated IT resources for implementation and management.

#10 Brosix – Best for secure team collaboration in healthcare

Features

  • Designed specifically for healthcare teams to ensure patient confidentiality during communications.
  • Allows easy sharing of sensitive documents and images securely within the team environment.
  • Facilitates remote meetings while maintaining compliance with healthcare regulations regarding privacy.
  • Features that allow teams to assign tasks and track progress, improving workflow efficiency.
  • Control over access levels based on team members' roles improves security while promoting collaboration.

Ideal Users

Large medical teams that need secure internal communication will benefit from Brosix. This medical app helps hospitals and clinics keep staff messages HIPAA-compliant while managing daily tasks and projects.

But if you run a small practice mainly focused on patient communication, building simpler healthcare apps using Blaze might be a better option to consider.

Pricing

Brosix offers several pricing tiers starting at $4 per user per month, with options for additional features depending on organizational needs. For detailed pricing information, visit their official website.

The Bottom Line

Brosix keeps your team's messages secure and helps track work tasks all in one place. You'll get the HIPAA compliance you need, plus tools to manage projects and team communication.

#11 Healow – Best for managing personal health records and appointments

Features

  • Gives patients secure access to their medical history, test results, and immunization records in one organized interface
  • Online booking and automated appointment reminders that cut down no-show rates
  • Helps patients stay on track with prescription monitoring and medication reminders, reducing follow-up calls to your office
  • Let’s patients log health metrics like blood pressure and weight, giving your team real-time health data before appointments

Ideal Users

Medical practices that want to reduce administrative workload while improving patient engagement will find Healow valuable. Your team can monitor chronic conditions, coordinate with other providers, and manage patient communications –– all through one platform.

However, if your practice just needs basic appointment scheduling and record access, a simpler system might be more practical.

Pricing

For precise pricing details tailored to your requirements, we recommend visiting Healow’s official website.

The Bottom Line

Healow reduces your staff's administrative burden by putting record access and appointment management in your patients' hands. While it offers extensive features for patient engagement and care coordination, smaller practices should consider whether they need such a comprehensive system for their daily operations.

#12 Dash by Relatient – Best for integrated patient scheduling and engagement

Features

  • Rules-based scheduling system that automatically matches patients with the right providers
  • Real-time chat tools for quick patient support and question handling
  • Multi-channel communication system for appointment reminders and patient updates
  • Digital intake forms and paperless registration to streamline check-ins
  • Mobile payment processing to handle patient billing efficiently
  • Integration with major EHR systems including Epic, Cerner, and AthenaHealth

Ideal Users

Healthcare organizations wanting to boost schedule utilization while reducing staff workload will benefit most from Dash.

The platform works particularly well for hospitals and specialty practices that need to coordinate complex scheduling across multiple providers.

Pricing

Contact Dash by Relatient directly for custom pricing based on your organization's size and needs.

The Bottom Line

Dash helps your practice fill more appointments while reducing administrative work. The platform's scheduling rules ensure patients get matched with the right providers, and the integrated communication tools keep them engaged throughout their care journey.

#13 OhMD – Best for reducing phone workload with HIPAA-compliant texting

Features

  • Two-way texting through your existing office phone number
  • Automated message system that converts voicemails into text conversations
  • Live website chat to handle new patient inquiries efficiently
  • Built-in video visit capabilities with single-tap patient access
  • Electronic forms and surveys that patients can complete via text
  • Broadcast messaging for sending updates to multiple patients at once
  • Integrates with over 85 EHR systems including Epic, Cerner, and AthenaHealth

Ideal Users

Medical practices drowning in phone calls and voicemails will find OhMD particularly valuable.

The platform works well for clinics looking to cut down on administrative phone time while maintaining clear patient communication. If your staff spends hours each day playing phone tag with patients, this could be your solution.

Pricing

OhMD offers a free Basic plan for up to 15 team members, making it a great option for smaller healthcare teams. The Reach plan starts at $250 per month, adding features like two-way patient texting, live website chat, and automated message workflows. For larger teams or custom needs, pricing may vary — contact OhMD for a tailored quote.

The Bottom Line

OhMD helps your practice move conversations from phone to text, where both staff and patients prefer to communicate. Just keep in mind that while the platform excels at communication, it may not offer the deep scheduling features that some larger practices need.

What Are the Main Benefits of Using Healthcare Communication Apps?

Your medical team probably spends hours each day playing phone tag with patients and colleagues. Healthcare communication apps can fix that. Here's what they'll do for your practice:

  • Cut down on missed appointments: Send automated reminders that patients actually see and respond to.

  • Keep your team in sync: No more hunting down doctors or waiting for call-backs. Your staff can quickly check who's available and get the answers they need.

  • Make patient information instantly accessible: Pull up patient records, test results, and treatment plans right when you need them –– whether you're in the exam room or on call.

  • Save time on routine tasks: Handle prescription refills, appointment scheduling, and basic patient questions through secure messaging instead of phone calls.

  • Track everything automatically: Get clear records of all patient communications without extra paperwork. This helps with both compliance and quality of care.

Frequently Asked Questions

How Do Healthcare Communication Apps Ensure HIPAA Compliance?

Healthcare communication apps use multiple layers of security to protect patient information and maintain HIPAA compliance. The best solutions encrypt all messages and files from end to end, similar to how banking apps protect financial data.

They also maintain detailed logs of who accesses what information and when, making it easy to track and audit all activity. Regular security updates and automatic backups help keep your patient data secure without creating extra work for your team.

Can healthcare communication apps be used for patient communication?

Most healthcare communication apps offer secure ways to connect with patients, from automated appointment reminders to secure messaging for quick questions. Your staff can share test results, collect intake forms, and handle routine requests without playing phone tag.

The key is choosing an app that's straightforward for both your team and patients – complicated interfaces often lead to frustrated users and unused features.

Are Healthcare Communication Apps Compatible With Existing Hospital IT Systems?

Yes, modern healthcare apps typically integrate with major electronic health record systems and practice management software. Before selecting an app, check its compatibility with your current systems and ask about the integration process.

Some apps connect automatically, while others might need custom setup. A good vendor will walk you through the technical requirements and provide support during integration.

Do Healthcare Communication Apps Support Real-Time Messaging?

Real-time messaging is a standard feature in healthcare communication apps. Your team can send instant messages, share files, and receive urgent notifications immediately. Many apps also include read receipts and priority settings for time-sensitive communications, helping ensure critical messages don't get missed.

Are There Any Healthcare Communication Apps That Support Video Calls?

Video calling has become common in healthcare apps, with many offering HIPAA-compliant options for both team consultations and patient care. These tools work well for quick team meetings, remote patient check-ups, specialist consultations, and staff training. Look for apps that make video calls simple to start and reliable to use.

Blaze Simplifies Healthcare Communication App Development

Your healthcare team deserves communication tools that work exactly how you need them to. But finding the perfect pre-made app can feel impossible – one might have great scheduling features but lack secure messaging, while another handles team chat well but can't connect to your EHR system.

That's where Blaze comes in. Instead of adapting your workflows to fit someone else's app, you can build communication tools that match your exact needs:

Want appointment scheduling that works differently for each department? Add it. Need specific message routing for different types of patient questions? Set it up in minutes. Have unique requirements for specialist consultations? Build them exactly how you want.

Here's what makes Blaze different:

  • Start with our healthcare templates and customize them to fit your practice. No coding needed – just pick the features you want and arrange them how you like.

  • Your custom app will work smoothly with your existing systems. Import patient records from your EHR, sync with your practice management software, and keep all your data flowing where it needs to go.

  • Every feature comes with HIPAA compliance ready to go. We handle the technical security requirements so you can focus on patient care.

  • Start with what you need today and add features as you discover new requirements. Your app grows with your practice, without requiring a complete rebuild.

Ready to see how easy it can be to build your own healthcare communication app? Schedule a quick demo and we'll show you how to create tools that actually fit your practice.

Schedule a Free Demo Today.

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