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The 22 Best Patient Management Software Tools for 2025

December 18, 2024
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Phone ringing off the hook with appointment requests and waiting room filled with patients? Patient management software promises to help, but with dozens of options on the market, finding the right one can feel overwhelming. 

Here’s what’s in this guide:

  • Overview of patient management software and its benefits
  • How we made our decision about who gets to be on the list
  • 22 best patient management software options

Let’s begin.

What Does Patient Management Software Do?

At its core, patient management software helps you handle the day-to-day operations of your practice. It helps you simplify everything from appointment scheduling to billing, and patient communications to record keeping.

But here's what it really does: It gives you back time to focus on your patients. When you're not buried in paperwork or playing phone tag with insurance companies, you can spend more time doing what you actually trained for.

A Note: Patient Management Software vs. Patient Scheduling Software

If you've been researching solutions, you've probably noticed some tools labeled as "scheduling software" and others as "management software."

Here's the key difference: Patient scheduling software focuses solely on appointments –– booking them, sending reminders, and managing cancellations. Patient management software, on the other hand, is more like your practice's operating system. It handles scheduling plus everything else –– from patient records to billing, insurance claims to analytics.

Does every practice need the full package? Not necessarily. A small therapy practice might do just fine with scheduling software, while a growing medical clinic would benefit from a comprehensive management system.

The 22 Best Patient Management Software Options: TL;DR

  1. Blaze.tech
  2. NexHealth
  3. tab32
  4. eClinicalWorks
  5. Patient 360 by Salesforce
  6. Luma Health
  7. Phreesia
  8. Solutionreach
  9. Medesk
  10. Jane
  11. WriteUpp
  12. HealthViewX
  13. SimplePractice
  14. Clinicia
  15. LeadSquared
  16. AdvancedMD
  17. Tebra
  18. Epic Systems
  19. DrChrono
  20. Appointy
  21. DocPulse
  22. NextGen

How We Chose the Best Patient Management Software

Finding the right software for your practice isn't about checking off a list of features –– it's about solving real problems. Here's what we looked at when evaluating these tools:

  • Security and compliance: Every tool we considered meets HIPAA requirements and maintains current security certifications. We examined how each platform handles data encryption, access controls, and audit trails to ensure your patient information stays protected.
  • Ease of use: A system needs to work in the real world, not just on paper. We evaluated how intuitive the interfaces were. Most importantly, we looked at the quality of technical support –– because even the best software sometimes needs a helping hand.
  • Integration capabilities: We prioritized platforms that connect smoothly with your existing tools, from electronic health records to billing systems. The best solutions enhance your current workflow instead of disrupting it.
  • Real user feedback: Marketing materials tell one story, but real users tell the truth. We dug into actual experiences from businesses like yours, looking at how the software performs under pressure and how companies respond when things go wrong.

22 Best Patient Management Software Solutions for 2025

1. Blaze.tech

Blaze offers a no-code platform for healthcare providers to create custom scheduling and patient management solutions. Unlike pre-built solutions, this gives you the freedom to tailor your software perfectly according to your needs –– while maintaining healthcare compliance standards.

Key Features

  • Healthcare providers can create custom scheduling workflows through a visual interface, adapting It to specific practice needs without technical expertise.
  • The platform maintains HIPAA and SOC 2 compliance standards to protect patient information throughout all processes.
  • It connects with existing electronic health record systems, allowing you to maintain current workflows while adding new capabilities.
  • You can automate common tasks like appointment reminders and follow-ups based on their specific protocols.
  • The platform includes tools for managing appointment cancellations and reducing no-show rates through automated communications.

Best For

This platform works well for healthcare businesses that need to customize their patient management systems but don't have dedicated technical teams.

It's particularly useful for organizations that want to automate their scheduling workflows while maintaining compliance standards. It also helps those who need to integrate new tools with existing EHR systems.

2. NexHealth

NexHealth is a patient engagement platform that focuses on streamlining communication between healthcare providers and patients. It automates many routine tasks that typically take up staff time while keeping patient data securely synced across different systems.

Key Features

  • Patients can schedule their appointments through a booking system that automatically checks provider availability and sends confirmation messages.
  • The platform includes a two-way messaging system that lets staff and patients communicate securely about treatment plans, follow-ups, and general questions.
  • It connects with existing electronic health record (EHR) systems, which means patient information stays current across all your medical software.
  • Staff can create and send digital forms for patients to complete before their visits, reducing paperwork and waiting room time.
  • The platform tracks patient interactions and automatically sends follow-up messages for reviews after appointments.

Best For

This works particularly well for small to medium-sized medical practices that want to reduce administrative overhead. It's especially suited for those with younger patient populations who prefer digital communication.

The platform also appeals to healthcare providers who need to maintain multiple communication channels with patients while keeping everything organized in one place.

3. tab32

tab32 is a dental-specific practice management system that brings together clinical, administrative, and patient engagement tools. The platform particularly excels at handling the complex needs of dental service organizations (DSOs) that manage multiple locations.

Key Features

  • It provides real-time analytics across all practice locations, helping managers track key performance indicators and spot trends in patient care and business operations.
  • Practice workflows can be customized to match specific protocols, ensuring consistency across multiple locations while allowing for individual office needs.
  • The platform includes tools for tracking and analyzing treatment acceptance rates, helping you understand which treatments patients tend to accept or decline.
  • Financial tools help track insurance claims, patient payments, and provider commissions across multiple locations.
  • It allows you to standardize their processes while maintaining flexibility where needed.

Best For

This platform is best for growing dental businesses and DSOs managing multiple locations. It's well-suited for organizations that need detailed financial tracking and want to standardize their operations across different offices.

4. eClinicalWorks

eClinicalWorks offers a comprehensive healthcare management system that combines clinical, administrative, and patient engagement features. The platform stands out for its integration of artificial intelligence tools to help streamline daily tasks.

Key Features

  • The platform includes an AI assistant named Eva, who can help retrieve patient information, compare medical records, and assist with scheduling without manual searching.
  • Healthcare providers can maintain detailed electronic health records that include patient history, treatment plans, and progress notes, all accessible through a unified interface.
  • It offers mobile integration with health apps, letting patients access their records, schedule appointments, and manage payments from their phones.
  • Staff can send automated reminders about appointments, preventive care needs, and test results through various communication channels.
  • The platform includes financial tools to track practice revenue, manage insurance claims, and process patient payments.

Best For

This is ideal for medical businesses that want a comprehensive solution that goes beyond basic practice management. It works particularly well for organizations that prioritize technological innovation and are comfortable adopting AI-assisted workflows.

5. Patient 360 by Salesforce

Salesforce has adapted its customer relationship management expertise for healthcare, creating software that treats patient care with the same attention to detail that businesses give to customer service. 

The platform brings together patient information, clinical data, and administrative tools in a way that makes sense for healthcare settings.

Key Features

  • It creates comprehensive patient profiles that include everything from basic contact information to detailed clinical histories, making it easier for providers to see the full picture of each patient's health journey.
  • Healthcare providers can design custom forms to gather exactly the information they need while keeping everything organized and easily accessible for future appointments.
  • The medication tracking feature keeps detailed records of prescriptions, dosages, and refill schedules, helping prevent gaps in medication adherence.
  • The platform includes tools to prepare patients for appointments by automatically sending information about required lab work or documentation, reducing last-minute complications.
  • Teams can track patient interactions across different departments and locations, ensuring everyone has access to current information.

Best For

This is a great option for larger healthcare organizations that need to coordinate care across multiple departments or locations. It works especially well for organizations that want to bring the efficiency of business relationship management to patient care.

6. Luma Health

Luma Health concentrates on solving one of healthcare's most persistent challenges — keeping patients and providers connected between visits. The platform aims to reduce communication gaps that often lead to missed appointments and delayed care.

Key Features

  • It sends appointment reminders through text messages and emails, automatically adjusting the timing and frequency based on past patient behavior.
  • Patients can schedule their own appointments through an online portal that checks provider availability in real time.
  • The platform connects with existing electronic health record systems to keep patient information updated.
  • Healthcare providers can create automated communication workflows for different types of appointments and procedures.
  • Staff can monitor patient responses and adjust communication strategies based on what works best.

Best For

Luma Health works particularly well for organizations struggling with appointment no-shows and patient engagement. It's especially useful for providers who serve working professionals and families who prefer managing their healthcare digitally.

It also helps those who want to reduce the time staff spends on routine phone calls and scheduling tasks.

7. Phreesia

Phreesia tackles the often-overlooked but critical process of patient intake, turning what can be a cumbersome paper-based system into a streamlined digital experience. It helps you capture accurate patient information while reducing wait times.

Key Features

  • Self-service check-in allows patients to enter their information directly, reducing data entry errors and freeing up staff time.
  • Patients can complete health histories and other necessary forms before their visit, making appointment time more productive.
  • It includes tools for collecting payments and verifying insurance information during check-in.
  • Healthcare providers can send targeted health assessments based on patient demographics or visit types.
  • The platform helps you identify and address potential payment issues before services are provided.

Best For

This patient relationship management software is ideal for those who want to modernize their front-office operations. It works especially well for high-volume organizations where efficient patient intake can make a significant difference in daily operations. 

8. Solutionreach

Solutionreach focuses on bridging communication gaps between healthcare providers and patients, with particular attention to payment and appointment management. The platform helps healthcare businesses maintain consistent patient communication while streamlining administrative tasks.

Key Features

  • It sends automated appointment reminders that can be customized based on appointment type and patient communication preferences.
  • Healthcare providers can gather patient feedback systematically, helping identify areas for improvement in service delivery.
  • The platform includes tools for managing patient payments and insurance verification, reducing the time staff spends on payment processing.
  • You can create automated communication sequences for different patient scenarios, from appointment follow-ups to payment reminders.
  • It helps track patient engagement metrics, showing which communication methods are most effective.

Best For

Solutionreach works particularly well for those who want to improve their patient communication while streamlining their revenue collection process. It's especially useful for high patient volumes that need to automate routine communications while maintaining a personal touch.

9. Medesk

Medesk combines traditional practice management tools with modern telehealth capabilities, offering a comprehensive system for clinics transitioning to hybrid care models. The platform emphasizes administrative efficiency while maintaining security and ease of use.

Key Features

  • The booking system can be customized to match specific practice workflows, including both in-person and telehealth appointments.
  • Healthcare providers can manage patient records, appointments, and communications through a single interface.
  • It includes inventory management tools to track medical supplies and equipment.
  • The platform includes tools for creating and managing medical documents, reducing administrative time spent on paperwork.
  • Built-in security features protect patient data while allowing appropriate access levels for different staff roles.

Best For

This system is ideal for those who need to manage both traditional in-person visits and telehealth services efficiently. It works especially well for clinics with multiple practitioners or locations that need to coordinate schedules and resources. The platform also suits organizations looking to reduce administrative overhead through automation while maintaining high-security standards.

10. Jane

Jane addresses the specific needs of allied health clinics, combining scheduling, billing, and clinical documentation in a healthcare-focused platform. It is designed to handle the unique workflows of various health disciplines.

Key Features

  • Practitioners can create and manage clinical documentation directly in It, with customizable templates for different types of visits.
  • The billing system processes both insurance and direct patient payments, with tools for managing different fee structures.
  • The platform includes telehealth capabilities that integrate with existing scheduling and documentation workflows.
  • Healthcare providers can communicate securely within the team about patient care and administrative matters.
  • It allows for detailed clinical notes and treatment tracking, helping providers monitor patient progress over time.

Best For

This platform is particularly valuable for allied health businesses in areas such as physiotherapy, occupational therapy, or counseling services. It works especially well for clinics that offer both individual and group sessions, as well as those that need to maintain detailed clinical documentation. 

11. WriteUpp

WriteUpp delivers patient record management software tools with a focus on documentation and payment processing, which is particularly suited for UK healthcare providers. It emphasizes secure record-keeping while streamlining administrative tasks.

Key Features

  • Healthcare providers can create and store detailed patient notes in a secure environment, making it easy to track treatment progress and share information with authorized team members.
  • The platform includes tools for creating and managing electronic health records, with features to track both patient activity and communication history.
  • Practitioners can manage their schedules through a unified calendar system that coordinates team availability with patient appointments.
  • It processes payments through multiple channels, including online payments and in-clinic transactions through integrated payment terminals.
  • Healthcare providers can submit insurance claims electronically to major UK insurers through Healthcode integration.

Best For

This system works particularly well for small to medium-sized healthcare practices in the UK that need comprehensive practice management without complex features they won't use. It's especially suitable for practitioners who want to maintain detailed patient records while automating their billing processes.

The platform also helps those transitioning from paper-based systems to digital record-keeping.

12. HealthViewX

HealthViewX concentrates on managing patient referrals and care coordination, helping healthcare networks maintain continuity of care across different providers and facilities. It pays special attention to Medicare-related services and chronic care management.

Key Features

  • The platform tracks patient referrals through the healthcare system, helping prevent referral leakage and ensuring proper follow-up.
  • Healthcare providers can create and manage specific care plans for patients with chronic conditions, including tracking time spent on care management.
  • It monitors patient vital data remotely, helping reduce unnecessary hospital visits.
  • Practitioners can track post-hospital care transitions, supporting patients for 30 days after discharge.
  • The platform includes tools for monitoring both physiologic and non-physiologic data from medical devices.

Best For

This platform suits larger healthcare organizations that manage complex referral networks and need to coordinate care across multiple providers. It's best for organizations that handle Medicare patients and chronic care management.

13. SimplePractice

SimplePractice focuses on the specific needs of behavioral health providers, combining clinical tools with practice management features. It helps mental health professionals manage both the clinical and business aspects of their practice.

Key Features

  • Practitioners can track client progress and treatment plans through customizable documentation tools.
  • The platform includes integrated telehealth features that work seamlessly with existing scheduling and billing systems.
  • Healthcare providers can prescribe medications electronically and track medication management.
  • The platform includes tools for measuring treatment outcomes and tracking client progress over time.

Best For

This medical management software is particularly useful for mental health professionals in private practice, including therapists, counselors, and behavioral health specialists. It works best for practitioners who offer both individual and group sessions, as well as those who need to maintain detailed progress notes.

14. Clinicia

Clinicia focuses on detailed patient record management with specialized features for different medical disciplines. It helps healthcare providers maintain comprehensive digital records while managing prescriptions and payments.

Key Features

  • Healthcare providers can create detailed digital records of patient interactions, including diagnoses, treatment plans, and lab results.
  • It includes specialized charting tools for different medical specialties, such as dental charts with visual treatment representations.
  • Practitioners can access a database of prescription medicines, automatically saving new medications and dosages for future use.
  • The platform helps track both patient payments and practice expenses, supporting financial management and budgeting.
  • Healthcare providers can share prescriptions and updates with patients through multiple communication channels.

Best For

This patient record management software works particularly well for specialist medical businesses that need detailed record-keeping features. It's useful for practitioners who want to combine clinical documentation with financial management. The platform also helps businesses that need specialized charting tools for their medical specialty.

15. LeadSquared

LeadSquared combines patient relationship management with healthcare marketing tools, helping you manage both patient care and practice growth. It focuses on patient engagement and practice performance tracking.

Key Features

  • The platform includes a self-service patient portal for handling intake forms and insurance verification.
  • Healthcare providers can track practice performance through detailed metrics, including appointment-to-admission ratios.
  • It allows you to segment patient data based on various criteria for targeted communications.
  • Staff can manage tasks and monitor team performance across different locations or departments.
  • The platform helps automate patient communications while maintaining HIPAA compliance.

Best For

This system particularly suits healthcare organizations that want to combine patient care with marketing. It works especially well for practices focusing on patient acquisition and retention. The platform also helps multi-location businesses that need to track performance across different sites.

16. AdvancedMD

AdvancedMD takes an integrated approach to practice management, connecting scheduling with financial and administrative functions. It helps larger practices manage complex workflows across different departments.

Key Features

  • The platform connects scheduling directly with billing systems, reducing data entry and potential errors in patient information.
  • Healthcare providers can access detailed analytics about appointment patterns, helping identify trends in patient scheduling and attendance.
  • It allows you to create custom workflows that match their specific operational needs.
  • You can track key metrics like provider productivity and patient wait times.

Best For

This system particularly suits growing medical businesses that need to scale their operations efficiently. It works especially well for organizations that want to integrate their scheduling and financial systems. The platform also helps those who need detailed insights into their operational performance.

17. Tebra

Tebra provides streamlined practice management tools with a focus on simplicity and affordability. It helps smaller businesses automate routine tasks while maintaining efficient operations.

Key Features

  • You can send automated appointment reminders to help reduce missed appointments and late cancellations.
  • Healthcare providers can manage scheduling and billing through a single interface, simplifying daily operations.
  • You can track patient payments and insurance claims through the same system.
  • The platform helps manage patient communications while maintaining compliance standards.

Best For

Tebra works particularly well for independent practices and small clinics that need efficient tools without complex features. It's especially suitable for those with limited administrative staff who need to automate routine tasks.

18. Epic Systems

Epic Systems offers comprehensive healthcare management tools designed for large-scale operations. It handles complex scheduling needs while maintaining data consistency across departments.

Key Features

  • The platform manages scheduling across multiple departments and locations while considering various appointment types and provider availability.
  • Healthcare organizations can maintain consistent patient records across all departments through deep EHR integration.
  • It handles complex scheduling scenarios like operating room bookings and emergency department management.
  • It includes tools for managing patient flow and reducing wait times in various departments.

Best For

This software is best for large hospitals that are managing high patient volumes and complex scheduling requirements. The platform also suits healthcare networks that need to maintain consistent patient information across various care settings and centers.

19. DrChrono

DrChrono combines mobile accessibility with comprehensive practice management tools, focusing on modern healthcare delivery methods. It helps businesses manage both in-person and virtual care efficiently.

Key Features

  • Healthcare providers can access schedules and patient information through mobile devices, enabling care management from any location.
  • The platform includes integrated telehealth tools that work seamlessly with existing scheduling systems.
  • You can customize booking rules and appointment types to match their specific workflows.
  • It helps manage both virtual and in-person appointments through a single platform.
  • Providers can access patient records and update information in real time through mobile devices.

Best For

This platform particularly suits modern medical organizations that need flexibility in how they deliver care. It works especially well for providers who split time between multiple locations or offer telehealth services. It also helps practices that want to give their staff mobile access to practice management tools.

20. Appointy

Appointy focuses on simplifying the scheduling process for both patients and healthcare providers, with particular attention to multi-location management. It emphasizes patient self-service while maintaining practice control.

Key Features

  • Patients can book their own appointments online based on real-time provider availability.
  • It sends automated reminders through multiple channels to help reduce missed appointments.
  • Healthcare providers can manage schedules across multiple locations through a centralized dashboard.
  • The platform helps you standardize scheduling policies across different locations.
  • Staff can monitor and manage appointments for multiple providers and locations efficiently.

Best For

This system works particularly well for healthcare organizations with multiple locations that want to streamline their scheduling processes. It's especially suitable for organizations that want to reduce administrative phone time through patient self-scheduling.

21. DocPulse

DocPulse specializes in managing inpatient care workflows, from admission through discharge. It helps healthcare facilities streamline patient stays while managing billing and insurance processes.

Key Features

  • Healthcare providers can manage room assignments and availability in real time.
  • It automatically calculates room charges based on length of stay and room type.
  • You can handle complex billing scenarios, including advances, refunds, and insurance claims.
  • The platform helps generate detailed discharge reports and manage patient documentation.
  • Staff can verify insurance eligibility and track claims through It.

Best For

This platform is particularly useful for healthcare facilities that manage inpatient stays. It works especially well for businesses that need to coordinate room management with billing processes. It also helps facilities that handle complex insurance and billing scenarios.

22. NextGen

NextGen provides a cloud-based approach to healthcare management, combining electronic health records with practice management tools. It emphasizes accessibility and customization in healthcare delivery.

Key Features

  • Healthcare providers can create and access electronic health records from any device, including complete medical histories and medication records.
  • The platform includes customizable scheduling tools with color-coded templates to prevent overbooking.
  • You can manage their revenue cycle with tools for tracking billing and collections.
  • It allows for offline form completion that syncs when the internet connection is restored.
  • Staff can use customizable templates to manage different types of appointments efficiently.

Best For

This system suits healthcare organizations that need comprehensive cloud-based tools for both clinical and administrative tasks. It works particularly well for organizations that want flexible access to patient records across different devices.

Frequently Asked Questions

What software do most hospitals use?

Epic dominates the U.S. hospital software market with nearly 38% of hospital installations. Their prevalence comes mainly from their long-standing industry presence –– when one major hospital uses Epic, affiliated clinics and medical centers typically follow suit.

Most hospitals stick with these established systems because changing them would be complex and expensive, not because they offer the most innovative solutions –– being the biggest player in healthcare software often just means being the most deeply embedded in existing infrastructure.

What is the best patient management software?

There isn't a single "best" patient management system because different organizations have different needs. For those who need customization, Blaze offers a flexible approach: You can build exactly what you need without coding knowledge. This is particularly useful for practices that want to create their workflows rather than adapt to pre-built systems.

What is the difference between the EHR and PM systems?

An electronic health record​​ (EHR) system handles all the clinical aspects of patient care, such as medical histories, treatment plans, lab results, medications, and clinical documentation. Practice Management (PM) systems, on the other hand, focus on the business side of healthcare. They handle tasks like scheduling, registration, insurance verification, billing, and practice analytics.

Next Steps: Try Blaze’s No-Code Platform

After reviewing all these patient management tools, you might wonder where Blaze fits in. Here's the straightforward answer: We built Blaze because we saw healthcare practices struggling with systems that couldn't adapt to their needs.

Our platform lets you create exactly what you need through a visual interface - no coding required. But more importantly, we don't just hand you the tools and wish you luck. Our implementation team works alongside you to build your initial setup, so you're not starting from scratch.

We know choosing practice management software is a big decision. If you'd like to see how Blaze could work for your specific needs, we're happy to show you around. Our demo walks through real-world scenarios so you can see exactly how it would fit into your practice's daily operations.

Feel free to schedule a demo at a time that works for you. We promise no high-pressure sales tactics - just an honest conversation about whether we're the right fit for your practice.

Schedule a Free Demo Today.

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